Terms of service

Last Updated: October 29, 2026

Welcome to ZLEEP!

These Terms of Service ("Terms") govern your access to and use of the ZLEEP online store, including purchases of products offered through our official website, zleep.store.

ZLEEP is owned and operated by MENDOZACOMMERCEPRO LLC, a business based in Houston, Texas, United States.

By accessing our website, placing an order, or using our services, you agree to these Terms. Please read them carefully before using our website.

1. General Conditions

By using our website, you represent that you are at least 18 years old or have reached the age of majority in your jurisdiction.

You agree to use our website only for lawful purposes and in accordance with these Terms.

We reserve the right to refuse or cancel orders, restrict access, or discontinue services where reasonably necessary to prevent fraud, abuse, or unlawful activity, subject to applicable law.

2. Our Products

ZLEEP offers wellness products, including ZLEEP Nightly Restore, a dietary supplement drink powder intended to complement a nighttime wellness routine.

Product descriptions, ingredients, serving information, and other specifications are provided for general informational purposes.

We strive to ensure that product information is accurate and up to date. However, product formulations, packaging, and availability may change.

Customers should always review the actual product label, ingredient list, warnings, and directions before use.

We reserve the right to modify or discontinue products without prior notice, subject to existing order obligations and applicable law.

3. Health and Dietary Supplement Disclaimer

ZLEEP products are dietary supplements and are not intended to replace professional medical advice, diagnosis, or treatment.

These statements have not been evaluated by the Food and Drug Administration. This product is not intended to diagnose, treat, cure, or prevent any disease.

Individual experiences may vary.

Before using any dietary supplement, consult a qualified healthcare professional, particularly if you:

  • Are pregnant or nursing

  • Are taking prescription medications

  • Have an existing medical condition

  • Have known allergies or sensitivities

  • Are receiving ongoing medical treatment

Use products only as directed on their final, approved packaging.

Discontinue use and seek appropriate medical advice if you experience an adverse reaction.

Our products are intended for adult use unless otherwise indicated on the product label.

4. Pricing and Payment

All prices displayed on our website are listed in US Dollars (USD) unless otherwise stated.

ZLEEP currently offers products through one-time purchases only. Customers are charged for the products they purchase at checkout. We do not offer recurring product billing or automatic renewal arrangements.

We reserve the right to update product prices, promotions, and offers at any time.

The price applicable to your purchase will be the price displayed at checkout when your order is placed, subject to correction of obvious errors and applicable law.

Applicable taxes, shipping charges, and additional fees will be displayed during checkout where required.

Payments are processed through secure third-party payment providers supported by Shopify.

We do not directly store complete credit card information on our own servers.

5. Orders and Acceptance

After placing an order, you may receive an automated order confirmation email.

An order confirmation does not necessarily mean your order has been accepted for fulfillment.

We reserve the right to review, decline, or cancel orders for legitimate reasons, including:

  • Product unavailability

  • Suspected fraudulent activity

  • Incorrect pricing or product information

  • Payment authorization issues

  • Shipping restrictions

If an order is canceled after payment has been collected, we will issue an appropriate refund to the original payment method.

6. Shipping and Delivery

We aim to process and ship orders within the estimated timeframes communicated on our website.

Shipping and delivery times may vary depending on destination, carrier availability, holidays, and other circumstances beyond our reasonable control.

Any estimated delivery dates are not guaranteed unless expressly stated otherwise.

Customers are responsible for providing complete and accurate shipping information.

For additional information, please refer to our Shipping Policy, available on our website.

Nothing in this section limits any delivery rights or remedies provided by applicable law.

7. Returns and Refunds

We offer a 30-day return policy for eligible purchases.

To qualify for a standard return, products must generally be:

  • Unopened and unused

  • In their original packaging

  • In their original condition

  • Returned with their safety seals intact

Due to the nature of dietary supplements, opened or partially consumed products are generally not eligible for return, except where required by applicable law.

Approved refunds are generally processed within 7–10 business days after the returned item has been received, inspected, and approved.

For complete eligibility requirements, procedures, and exceptions, please review our Return & Refund Policy.

8. Product Availability

All products are subject to availability.

We reserve the right to limit quantities, discontinue products, or modify product offerings.

If an ordered product becomes unavailable, we will notify you and offer an appropriate resolution, including a refund where applicable.

9. Promotions and Discount Codes

From time to time, ZLEEP may offer promotional discounts, coupon codes, or limited-time offers.

Promotions may be subject to:

  • Expiration dates

  • Product eligibility restrictions

  • Minimum purchase requirements

  • Quantity limits

  • Other terms disclosed with the offer

Discount codes generally cannot be combined unless expressly permitted.

We reserve the right to modify or discontinue promotional offers, subject to applicable law and previously accepted purchases.

10. Accuracy of Customer Information

You agree to provide accurate, current, and complete information when placing an order or creating an account.

You are responsible for maintaining the confidentiality of your account credentials.

Please notify us promptly if you suspect unauthorized activity involving your account.

11. Intellectual Property

All original content displayed on our website, including ZLEEP branding, logos, product photography, graphics, website copy, and design elements, is owned by or licensed to MENDOZACOMMERCEPRO LLC, unless otherwise indicated.

You may not reproduce, distribute, modify, or commercially exploit our protected content without appropriate authorization.

Nothing in these Terms grants ownership of our intellectual property to website visitors or customers.

12. Prohibited Activities

You agree not to:

  • Use our website for unlawful or fraudulent purposes

  • Submit false or misleading information

  • Attempt unauthorized access to our systems

  • Upload malicious software or harmful code

  • Interfere with website functionality or security

  • Use automated methods to abuse our services

  • Infringe intellectual property or privacy rights

  • Engage in conduct that violates applicable laws

We may take reasonable action to prevent or address violations of these Terms.

13. Third-Party Services

Our website is powered by Shopify and may use third-party providers for payments, shipping, analytics, and other business operations.

Certain third-party services may have their own terms and privacy policies.

We are not responsible for independently operated third-party websites or services except to the extent required by applicable law.

14. Disclaimer of Warranties

We strive to provide accurate product information, reliable service, and a secure shopping experience.

However, to the extent permitted by applicable law, our website and its content are provided on an "as available" basis without guarantees of uninterrupted access or error-free operation.

We do not guarantee specific health, wellness, or sleep outcomes from using our products.

Nothing in these Terms excludes warranties, guarantees, or consumer rights that cannot legally be excluded.

15. Limitation of Liability

To the maximum extent permitted by applicable law, MENDOZACOMMERCEPRO LLC shall not be liable for indirect, incidental, special, or consequential damages arising from the use of our website or services.

This limitation does not apply where liability cannot lawfully be excluded or restricted, including applicable product liability and consumer protection obligations.

16. Indemnification

To the extent permitted by applicable law, you agree to indemnify and hold harmless MENDOZACOMMERCEPRO LLC from third-party claims, losses, or expenses resulting from your unlawful use of our website or material violation of these Terms.

This provision does not limit any non-waivable consumer rights.

17. Privacy

Your use of our website is also governed by our Privacy Policy.

Please review that policy to understand how we collect, process, store, and disclose personal information.

18. Governing Law

These Terms shall be governed by the laws of the State of Texas, United States, without regard to conflict-of-law principles, except where mandatory consumer protection laws require otherwise.

Nothing in these Terms prevents customers from exercising rights available under applicable consumer protection laws.

19. Changes to These Terms

We may update these Terms periodically to reflect changes in our business operations, products, services, or legal requirements.

The updated version will be published on our website with a revised "Last Updated" date.

Changes will apply prospectively, except where otherwise permitted by law.

20. Contact Information

For questions about these Terms of Service, please contact:

ZLEEP Customer Support

Legal Business Name: MENDOZACOMMERCEPRO LLC

Business Address: 10904 Normeadow Ln, Houston, TX 77076, United States

Email: hello@zleep.store

Website: zleep.store

Thank you for choosing ZLEEP.

Rest Tonight. Brighter Tomorrow.