Privacy policy

Last Updated: October 29, 2026

Welcome to ZLEEP. Your privacy is important to us.

This Privacy Policy explains how MENDOZACOMMERCEPRO LLC, operating as ZLEEP ("ZLEEP," "we," "us," or "our"), collects, uses, discloses, and protects your personal information when you visit our website, purchase our products, or interact with our services.

Our official website is zleep.store.

By using our website, you acknowledge the data practices described in this Privacy Policy.

1. Information We Collect

When you visit our website or place an order, we may collect the following information:

Personal Information

  • Full name

  • Email address

  • Phone number

  • Billing and shipping addresses

  • Order and purchase history

  • Customer service communications

Payment Information

Payments are processed through the payment providers available at checkout. We may receive payment confirmations, transaction identifiers, and limited payment details necessary to process and manage your orders.

We do not directly store complete credit card numbers on our own servers.

ZLEEP currently offers products through one-time purchases. We do not offer recurring product billing or automatic renewal arrangements.

Automatically Collected Information

When you browse our website, we may collect:

  • IP address

  • Browser type and device information

  • Operating system

  • Pages visited and browsing activity

  • Referral sources

  • Cookies and similar tracking technologies

2. How We Use Your Information

We use personal information for legitimate business purposes, including:

  • Processing and fulfilling orders

  • Confirming purchases and providing order updates

  • Arranging shipping and delivery

  • Processing returns, refunds, and exchanges

  • Responding to customer inquiries

  • Providing customer support

  • Improving website functionality and customer experience

  • Detecting fraudulent transactions and protecting our services

  • Sending promotional communications where permitted by law

  • Complying with legal and regulatory obligations

We use your information only as reasonably necessary for these purposes or as otherwise permitted by applicable law.

3. Shopify and Our Online Store

Our online store is powered by Shopify, which provides the e-commerce infrastructure used to operate our website.

Shopify may process personal information to support:

  • Store functionality

  • Checkout and payment processing

  • Order management

  • Security and fraud prevention

  • Website analytics

  • Other services enabled by our store

For more information about Shopify's privacy practices, please visit:

Shopify Privacy Policy

4. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to improve your shopping experience.

These technologies may help us:

  • Remember shopping cart contents

  • Maintain website functionality

  • Understand website traffic

  • Measure marketing performance

  • Personalize relevant content or advertisements

You may manage cookies through your browser settings or any privacy preference controls available on our website.

Disabling certain cookies may affect some website features.

Where required by law, we will request consent before using non-essential cookies.

5. Sharing Your Information

We may share relevant personal information with trusted third parties when necessary to operate our business.

These may include:

  • Shopify and other e-commerce technology providers

  • Payment processors

  • Shipping carriers and fulfillment partners

  • Customer support service providers

  • Website analytics and marketing providers

  • Professional advisers and regulatory authorities when legally required

We do not sell customer contact lists to third parties.

Certain advertising or analytics activities may constitute "sharing" or "sale" of personal information under applicable privacy laws, depending on the technologies used. Where applicable, we will provide legally required notices and opt-out options.

6. Marketing Communications

If you opt in to receive marketing communications from ZLEEP, we may send:

  • Promotional offers

  • Product announcements

  • Exclusive discounts

  • Store updates

You may opt out of promotional emails at any time using the unsubscribe link included in those messages.

You may also contact us at hello@zleep.store to request removal from our marketing communications.

Opting out of marketing emails will not prevent essential transactional communications regarding your orders.

Marketing communications are optional and do not create any recurring purchase or payment obligation.

7. Data Security

We take reasonable administrative, technical, and organizational measures to protect personal information against unauthorized access, disclosure, alteration, or loss.

Our store uses Shopify's security infrastructure, including secure connections for applicable website and checkout activities.

However, no method of electronic transmission or storage can be guaranteed to be completely secure.

8. Data Retention

We retain personal information for as long as reasonably necessary to:

  • Fulfill orders

  • Maintain business and transaction records

  • Provide customer support

  • Resolve disputes

  • Meet accounting, tax, and legal requirements

When personal information is no longer required, we will delete, anonymize, or otherwise securely handle it in accordance with applicable laws and our retention practices.

9. Your Privacy Rights

Depending on your location and applicable privacy laws, you may have the right to:

  • Request access to your personal information

  • Request correction of inaccurate information

  • Request deletion of certain personal information

  • Withdraw consent where processing relies on consent

  • Opt out of certain marketing activities

  • Request information about how your data is used or disclosed

  • Exercise additional rights under applicable state or national privacy laws

To submit a privacy-related request, contact us at hello@zleep.store.

We may need to verify your identity before fulfilling certain requests.

We will respond within the timeframe required by applicable law.

10. Children's Privacy

ZLEEP products and services are intended for adults.

Our website is not directed toward children under the age of 13, and we do not knowingly collect personal information from children under 13.

If we become aware that we have collected personal information from a child in violation of applicable law, we will take appropriate steps to delete it.

Parents or guardians may contact us at hello@zleep.store regarding privacy concerns.

11. Third-Party Websites

Our website may contain links to third-party websites or services.

We are not responsible for the privacy practices, security, or content of websites operated by other organizations.

We encourage customers to review the privacy policies of any third-party services they use.

12. International Data Processing

Our business is based in the United States, but our website and service providers may process information in other countries.

Where applicable, we will take measures required by law to protect personal information transferred across international borders.

13. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in:

  • Our business operations

  • Website functionality

  • Technology and service providers

  • Legal and regulatory requirements

When updates are made, the revised policy will be published on this page with an updated effective date.

14. Contact Information

For privacy-related questions, requests, or concerns, please contact:

ZLEEP – Privacy & Customer Support

Legal Business Name: MENDOZACOMMERCEPRO LLC

Business Address: 10904 Normeadow Ln, Houston, TX 77076, United States

Email: hello@zleep.store

Website: zleep.store

We are committed to handling your personal information responsibly and maintaining your trust.